We are getting smarter about work and people and the intersection between them. More and more, working people are telling the truth about topics that they were afraid to talk about openly before. One of the stickiest topics is the quality of leadership found in large and small employers. We are starting to tell the truth about the fact that most people in leadership positions are lacking in critical skills. They don’t know how to talk to their employees and they don’t know how to listen. If they received any management training at all, they were probably trained to dole out work assignments and evaluate people. They don’t know how to probe for understanding or how to create cohesion on a team. Here are seven leadership skills most managers lack. Perspective-Taking A good manager can take another person’s perspective, whether the other person is a customer, the manager’s boss, or an employee on the manager’s team. Strong managers can see the world thr...